Shipments and returns

Your package

Packages are generally dispatched within 2-5 days after receipt of payment and are shipped via FedEx, UPS or DHL to the delivery address stipulated with tracking and drop-off without signature. 

Free Shipping and Secure Payments

We offer FREE Shipping to All countries (USA, Canada, Australia, Europe, South America, etc) and we respect your privacy, there is no labeling on the box that might reveal the content, and if you prefer we can ship to a FedEx store instead of your address, so you can pick up your love doll at your convenience. We will send you a tracking number once your doll is shipped, and we use FedEx and DHL to speed up shipping and guarantee a safe delivery.

Payments are secured by our customer privacy policy, we don’t store your credit card information  we also use credit card, PayPal pay gateway checkout to guarantee and protect your credit card information and payments, the credit card or PayPal pay checkout's Buyer Protection will reimburse you for the full amount of the item plus postage and packaging costs. {Conditions apply} *Any cancelations made after the manufacturing proses has started will result in a 50% refund, this is to cover the cost of materials used in the manufacturing of the dolls.

After Sales Support and Maintenance

Our servicing does not end once you purchase our products. We can offer tips and tricks for maintenance and are more than happy to answer any questions you may have, Our 24/7 hours customer support email:

All of our boxes are amply sized and your items are well-protected with discretion in mind all are plainly boxed with only the required info for shipping on the box.